This bag was produced in the 1990's and early 2000s and will not have a video to complete wheel repair. If you're interested in having this this bag repaired at an authorized Eagle Creek repair center, we'd be happy to help. Please start a repair requesthere.
Order wheels at your own risk
Note: Any damage occurred will void the warranty.
Open the main compartment of your suitcase and unzip the inner liner, exposing the bottom of your bag
If still attached, remove the plastic rivet (may need to lift the flat plastic sheet to do so)
Remove the 3 silver Philip screws & the hard plastic piece that covers the wheel area
At this point, you should be able to see the silver axles that hold the wheels. These axles are assembled with 2 silver c-clips.
Using long needle nose pliers, remove the silver c-clip that is between the two plastic walls
Push the axles towards the center of the luggage until they are removed completely.
Remove the old wheels & put the new wheels on, along with the axles.
Using long nose pliers, reattach the c-clips.
We also include 4 silver washers that you can use while attaching the new wheels. They are not necessary for the wheels to function, but will ensure a better fit and can be added before putting the new wheels on.